Built for
accountability
Security isn't just about technology—it's about infrastructure, supervision, and clear legal frameworks. Here's how we approach trust and accountability.
Office-based operations
Our operators don't work from coffee shops or spare bedrooms. They work from TalentGenie-operated offices with professional infrastructure and oversight.
Office locations
What's in every contract
Canadian corporate entity
You contract with Jumpstone Technology Inc., a Canadian corporation. This provides a familiar legal framework, clear jurisdiction, and professional accountability.
Data handling practices
We implement standard security practices appropriate for professional services environments.
Access controls
Role-based access, strong authentication, and audit logging for sensitive systems
Data handling
Encryption in transit and at rest, secure disposal practices, clean desk policy
Compliance support
We can accommodate specific compliance requirements for regulated industries
Background checks
All operators undergo background verification before placement
NDAs and confidentiality
Every operator signs confidentiality agreements as part of employment
Incident response
Clear procedures for identifying and responding to security concerns
Supervision model
Professional oversight ensures operators stay accountable and productive.
On-site management
Each office has local management responsible for day-to-day oversight, performance support, and professional development.
Regular check-ins
We offer optional periodic check-ins to review operator performance and address any concerns proactively.
Performance accountability
If an operator isn't meeting expectations, we work with you to either remediate or replace—at no additional cost during the guarantee period.
Communication channels
Direct line to TalentGenie leadership if issues arise. We take accountability seriously and respond quickly.
Questions about security?
We're happy to discuss specific security requirements for your engagement.
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